Privacy Policy
Last Updated: September 17, 2024
Energy Blockchain ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our energy trading platform and related services.
Information We Collect
- Account information (email, wallet addresses)
- Transaction data on the Energy blockchain
- Usage analytics and performance metrics
- Technical data (IP address, browser type, device info)
- Communication preferences and support interactions
How We Use Your Information
- Provide and maintain our energy trading platform
- Process transactions and facilitate energy trades
- Improve our services and develop new features
- Ensure security and prevent fraudulent activity
- Comply with legal and regulatory requirements
- Send important updates and security notifications
Information Sharing
- We do not sell personal information to third parties
- Blockchain transactions are public by design
- We may share data with service providers under strict agreements
- Legal compliance may require disclosure to authorities
- Anonymous, aggregated data may be shared for research
Data Security
- End-to-end encryption for sensitive data
- Multi-signature security for financial transactions
- Regular security audits and penetration testing
- Secure data centers with 24/7 monitoring
- Employee access controls and background checks
Your Rights
- Access your personal information
- Correct inaccurate data
- Request deletion of your data (where legally possible)
- Opt-out of marketing communications
- Data portability for supported information
- Lodge complaints with data protection authorities
Data Retention
- Account data retained while your account is active
- Transaction records kept for regulatory compliance
- Analytics data anonymized after 24 months
- Support communications deleted after 3 years
- Backup data securely deleted according to schedule
Blockchain Transparency
As a blockchain-based platform, certain information is inherently public and transparent:
- Transaction amounts, timestamps, and wallet addresses are recorded on the public blockchain
- Energy trading activities and carbon credit transactions are publicly verifiable
- Validator activities and network participation are transparent and auditable
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
General Privacy Inquiries
Email: privacy@energyblockchain.org
Data Protection Officer
Email: dpo@energyblockchain.org
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.